February 15, 2022

Hotel Weinhaus Hoff integrates channel distribution with Visitor

Key facts

  • Reformed hotel advertising strategy
  • Automated channel distribution
  • Up to 5 hours of work saved per week

Located close to the Lowenburg Castle, this budget hotel is appreciated for top-notch hospitality, cozy rooms, and luxury amenities. Hotel Weinhaus Hoff is one of the most preferred lodging destinations for domestic and international tourists.

From panoramic views of the scintillating bushy landscape to the convenience of living in allergy-free rooms, there are several reasons to make repeated reservations here. In 2021, Hotel Weinhaus Hoff integrated Visitor into their business.

Key challenges with channel distribution programs

Hotel Weinhaus Hoff has been promoting their rooms and services on premium advertising channels since 2016. Despite a planned marketing campaign, the marketing team struggled with data updates across multiple channels. The time needed to handle all the channels manually was too much and too error-prone.

A shift to an integrated channel management system

The decision to switch to an automated cloud-based channel manager came in the event of complexities cropping up due to manual entry errors, poor inventory updates, and delays in work operations.

After a discussion with one of Visitor's Sales Experts, they made the decision to integrate Visitor’s channel manager. Managing prices, availability and reservations is now seamless and intuitive and the staff at Hotel Weinhaus Hoff couldn't be happier.

Direct bookings from Google

After joining Visitor, Hotel Weinhaus Hoff started receiving direct bookings via Google booking modules. Within 3 months, an increase in commission-free bookings by up to 15% allowed them to increase their revenue.

Data sync across various devices

Visitor channel manager is accessible on all types of devices - desktop/laptop, tablet, and smartphone. It allows the user to log in to the channel manager account on any device at any time. All information and entries are automatically updated to the account across all platforms.

Enhanced Front Desk System operations

Keeping a watch on performance across channels was always a challenge so doing it from just one interface which is Visitor's Front Desk System is much more convenient.

Integrating all channels into Visitor's channel manageropened better opportunities for the marketing professionals at Hotel Weinhaus Hoff. Periodic reports are helpful to track analytics, develop strategies, improve sales and revenues, etc.

Reduced staffing expenses

The sales and marketing management at Hotel Weinhaus Hoff previously worked with multiple employees. This was inevitable on the outdated technology to keep data updated across various distribution platforms, monitor analytics and manage accounts. After adding channel accounts to Visitor, the work was easy to do in a few clicks. It allowed the hotelier to reduce the staff needed for this to just one person.

Matchless technical support

The entire process from initial contact to fully integrating Visitor took a total of three days with 80% of the effort being done by the Visitor team, the implementation cost being zero.

What's next?

Want to learn more? Click here to schedule a demo with one of our friendly sales experts.

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