How to Create a Great Welcome Booklet for Your Guests

What Is Included in a Welcome Booklet?

A carefully crafted Welcome Booklet contains information to help you improve your guests' experience. Below is a list of what you should include in a Welcome Booklet.

Say Hello to Your Guests!

Unfortunately, few people read in detail these days, but it's important that your Welcome Booklet includes a table of contents to help your guests find their way around the information. In the table of contents, you actually summarise everything that is in the Welcome Booklet.

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Table of Contents

Unfortunately, few people read in detail these days, but it's important that your Welcome Booklet includes a table of contents to help your guests find their way around the information. In the table of contents, you actually summarise everything that is in the Welcome Booklet.

Arrival and Departure Information for Guests

In this section, you should summarise all the information your guests may find useful about their arrival and departure. In this section, you can explain where they can find the keys and other accessories they may need in the apartment. You can also describe where they should leave the keys when they leave, and how you want them to leave the apartment clean and tidy. In this section you are also advised to illustrate the important information with images.

Policies for Rental Properties

In the policy section, you should focus on the requirements or rules you have specified. This section can be used to mention cleaning requirements, guidelines, any parking information, Wi-Fi code.

You can also include your contact details and contact details of people to contact in case of emergency (broken pipes, electronic equipment failure, complaints). You should also include the exact hours you are available and the hours other people are available.

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What to Expect at the Accommodation?

I think it is important to point out that you should always mention what equipment the accommodation is furnished with. Your guests may have booked quickly and therefore not read the description in detail, but this is an excellent way to remind them.

How to?

It is also recommended to explain to your guests the tools defined in the previous section, i.e. how they can use them. Be sure to include the following tools, because their use may not be obvious to everyone:

✅ Washing machine

✅ Hair dryer

✅ A washing machine

✅ Jacuzzi

✅ Heater

✅ Smart television

✅ Other kitchen equipment.

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Exploring Activities, Bars, and Restaurants

For your foreign guests, but not only them, you could also have a section where you present the features, attractions and events of the location that they can also attend. If you can offer them an excellent program, you can increase the number of bookings and your guests will be more satisfied.

This section is a great place to mention different types of food or dishes that are specific to the location, so they will not only have a great experience with accommodation, but also a great gastronomic experience. It is also advisable to include information about the opening hours of the bars, for example, and their location.

Other Extra Information

In the other information section, you can summarise details about local public transport, for example, or what social networking sites you are on. This is really entirely up to you, but it is recommended that you offer something extra for your guests to make sure they have a memorable stay. In addition to all of this, you can also write down things that will make your guests' stay more welcoming.