April 23, 2024

Stayntouch vs. Visitor: Choosing The Best Option For Your Hotel

April 23, 2024
Company updates

Stayntouch vs. Visitor: Choosing The Best Option For Your Hotel

Raul Tomescu
CEO & Founder

Differences and Similarities

You've probably heard about what a Property Management System is and how it can help you as an accommodation owner in the hospitality industry. In the article below I have compared for you the differences and similarities between Stayintouch PMS and Visitor Hotel Software. You can find out their best features and at the end of the article we also cover what you should consider before choosing and purchasing.

What Are the Main Features of Visitor Hotel Software?

Visitor's team is also made up of people who are experienced in the hospitality industry, so they understand what a hotel owner needs to make the workflow faster and easier, and what is needed to increase bookings. Visitor Hotel Software is one of the most trusted hotel management platforms today, offering features such as:

Channel Manager

Using Visitor Channel Manager helps you to get a better online presence. You can also manage your bookings and prices from one place, which saves you time. It provides 300+ booking channels and charges 0 commission for all of them. This means you can always be in sync and maximise your occupancy. Automatic inventory mapping is a simple process thanks to the Front Desk system and the same is displayed on Own Website and OTAs (Booking.com, Expedia and many more).

Visitor interface.

Your Own Website

Your Own Website feature lets you create your own website that works perfectly. You can increase your bookings by up to 20% using a number of proven techniques. And although you might think you need top tech skills to do this, you'd be wrong, because all you really need to create a website is a few pictures, a location and a very well done description. It will be fully mobile-optimised, which has the benefits of more revenue, value and managing periodical offers from one place.

Your Own Website example.

Front Desk System

Thanks to the Front Desk System feature, you can reduce the number of errors and make updates to all distribution channels with just one click. It is easy to use and easy to learn, and the check-in and check-out process is simpler and faster.

Visitor Front Desk System.

Mobile App

The mobile app can make your workflow even easier and help you achieve better results.

Visitor mobile app.

✅ Reporting and Insights and much more

Well-done analysis shows that hotel owners can better position themselves in the hospitality industry. The more data you have, the better you will be able to define your strategies. Visitor is an excellent choice precisely because it offers reporting and insights on which you can build a well-developed business plan.

Considering the features mentioned above, it cannot be said that they are better than those offered by Stayntouch, but they are still a better choice if you have a small or mid-size accomodation. It is an excellent partner for independent hotels, hostels, rental properties and many more.

What Are the Main Features of Stayntouch PMS?

Stayntouch is a well-developed Property Management System that focuses on flexibility and mobile usability. Their team is made up of people who are professional and experienced, which allows them to offer excellent solutions for accommodation owners. Stayntouch PMS is the optimal solution for a wide range of accommodation and hotel related concepts and if you want unparalleled flexibility. It is the right choice for everything from independent boutique hotels to brands and chains, from full-service resorts to shared hostels.

Stayntouch interface.

Benefits of Hotel Property Management Software: Visitor vs. Stayntouch PMS

Below you can read about the advantages of these two systems.

Visitor: More Advantages Than Disadvantages

One of the advantages of using Visitor is that it is super easy for everyone to understand, making it suitable for beginners and experienced users as well. If you're new to the hospitality industry, Visitor has a range of blog articles to help you learn more about the opportunities in the hospitality industry.

You can easily increase your online presence, which will help you to get more bookings, manage your front desk system and the statistical analysis will help you to get to know your target audience, which will help you to personalize your offer and improve the guest experience.

✅ Guest-centric deals

✅ OTA partnerships

✅ Guest engagement insights

✅ Integrated channel management

✅ Excellent Customer service.

Visitor customer service.

Stayntouch PMS System: Excellent Package

The Stay n Touch PMS also offers a channel manager and has the advantage of offering downloadable e-books, along with videos for easy understanding. Furthermore, it offers a Cloud-Native & Fully-integrated technology suite to help you improve the guest experience. Customer support is also available, making it quick and easy to resolve issues.

✅ Maximize profitability through smart rate management

✅ Reduce reliance on third-party booking channels

✅ Revenue forecasting and planning

✅ Customer service.

Stayntouch helpdesk.

Mobile-Friendly and User-Friendly Interface

Visitor allows you to easily manage your business from anywhere, anytime, from anywhere. Because the interface is completely user-friendly, it is easy to manage your reservations from your mobile device. Other benefits include payment administration, staff contact administration and reduced waiting times. The mobile app also helps you to compete with your competitors and enhance the guest experience and satisfaction.

Stay n Touch cloud PMS also understands the importance of mobility these days, and the Stayntouch app system works with smart kiosks that allow guests to quickly and easily navigate, booking their room, check in or check out. This will also improve the departure experience.

Integrations and Open APIs

Visitor Hotel Software recognizes the paramount importance of seamless connectivity for hoteliers. Connectivity extends beyond the confines of our system, enabling synchronization with leading booking engines, revenue administration tools, and guest messaging applications. At Visitor Hotel Software, we prioritize guest experiences and optimization.

Stay n Touch cloud PMS knows how vital it is for hotel owners to connect. That's why they provide open APIs and the ability to integrate with various PMS. By using Stay in Touch, you can link all your favorite apps and tools. This helps create a great system and enhance the guest experience.

For Whom Are These Solutions Ideal?

Although the approach is similar for both software, it has to be said that these solutions are recommended for different hotels. Below, I will go into more detail about which system is recommended for whom.

Visitor: The Best Choice For

Vistor is an excellent choice for hotels, bed and breakfasts, guest houses and apartments. It offers suitable and ideal solutions for businesses with small and medium accommodation. If you have any other questions about these, you can contact them simply and easily.

Visitor contact form.

StaynTouch PMS: The Ideal Choice For

Stay n Touch PMS is a great choice for independent hotels, boutique hotels, village hotels, brands and chains, administration and ownership groups. Overall, it can be said to be a flexible cloud PMS for any hotel concept. For other questions, you can also contact them by filling in the form on their website.

Stayntouch contact.

Success Stories: Visitor vs. Stay in Touch

For both systems, the feedback is impressive. Visitor has already enabled many hotels to achieve a better online presence, increase revenue and make everyday bookings and the administration of the rooms easier. The satisfaction is not meaningless, as Visitor aims to make it as simple and easy as possible for hotel owners to achieve their goals.

Stay n Touch also has a number of positive reviews, which can be read on its online platform. The feedback shows that this is indeed a reliable company that puts market trends and needs at the center of the market.

Visitor vs. Stay n Touch: Pricing

In terms of pricing, Visitor is available in basic, standard and premium packages. The basic package is an excellent choice for owners with small to medium accommodation. The standard package is suitable for people who want to increase their revenue and want to focus on guest experience. The premium package is recommended for owners who want to maximize the operations.

✅ Basic €51/month

✅ Standard €102/month

✅ Premium €136/month

Visitor pricing.

Stay N Touch packages are also available in three options. The first is Stayntouch PMS, the second is Stayntouch 2.0, and the third is Add-Ons to Stayntouch PMS. The Stayntouch PMS package is suitable for all owners who want to increase and organize their bookings, while Stayntouch 2.0 may be the right choice for owners and hotels who mostly want to increase their online presence, you can visit their website at stayntouch.com. The third package is for owners who have multi-property and want ID scanning or facial recognition.

✅ Stayntouch PMS

✅ Stayntouch 2.0

✅ Add-Ons to Stayntouch PMS

Stayntouch pricing.

Choosing The Best PMS For Your Hotel: 9 Tips

Choosing the best hotel PMS for your hotel involves several key steps to ensure you find a solution that meets your specific needs and requirements:

Identify Your Needs: Begin by identifying the specific challenges and areas for improvement in your hotel operations. Whether it's streamlining reservations, housekeeping management, reduce costs, improving guest experience, managing guest data, direct bookings or optimizing revenue or to increase your revenue. Understanding your needs will guide your PMS selection process.

Research: Conduct thorough research on the available PMS options. Look for features and functionalities that align with your identified needs. Consider factors such as ease of use, scalability, integration capabilities, and customer support.

Read Reviews and Testimonials: Explore reviews and testimonials from other hoteliers who have used the PMS you're considering. This can provide valuable insights into the software's performance, reliability, and customer satisfaction. You can also explore other options or other PMS.

Living room of a holiday home.

Request Demos and Trials: Many software and PMS providers offer demos or free trials of their products. Take advantage of these opportunities to test the PMS firsthand and evaluate its usability, functionality, and compatibility with your existing systems.

Consider Integration: If you already use other systems such as accounting system or PMS, consider how well the hotel software integrates with these systems. Seamless integration can streamline operations and enhance efficiency.

Assess Scalability: Choose a system solution that can grow with your business. Consider your future expansion plans and ensure that the PMS can accommodate increasing demands and complexities as your hotel grows.

Living room of a vacation home.

Evaluate Costs: Compare pricing plans and licensing options offered by different PMS providers. Consider not only the upfront costs but also any ongoing fees or additional charges for support, updates, and maintenance.

Seek Recommendations: Reach out to industry peers, hospitality associations, or consultants for recommendations on reputable hotel PMS providers. Insights from experienced professionals can help you make a more informed decision.

Review Support and Training: Assess the level of customer support and training provided by the system vendor. Choose a provider that offers comprehensive support resources, including training materials, tutorials, and responsive customer service.


In conclusion, it's important to thoroughly consider your unique demands and requirements while deciding between Stayntouch PMS and Visitor for your hotel. Strong features and functionalities are provided by both systems, which are intended to improve the user experience, streamline operations, and increase revenue.

Because of its adaptability, ease of use on mobile devices, and extensive feature set, Stayntouch hotel property management system is a great choice for a variety of hotel concepts, ranging from independent boutiques to branded chains. However, Visitor is a great option for small to medium-sized lodgings including hotels, bed and breakfasts, guest houses, and apartments because of its exceptional simplicity, ease of use, and individualized guest and user engagement.

Frequently Asked Questions

❓ What are the main features of Visitor Hotel Software?

Visitor Hotel Software provides an array of features including channel management, front desk system, mobile app, and insightful reporting. Known for its user-friendly interface and excellent customer service, it's ideal for independent hotels, hostels, and rental properties.

❓ What is StaynTouch PMS?

Stay in Touch Hotel Software is a fully featured system and is made for hotels to run smoothly, improve guest stays, and earn more money. It has many tools to help village hotels and other accomodation types work better and make guests satisfied.

❓ How does Stay in Touch PMS streamline operations?

It makes managing a hotel easier by doing tasks like checking in guests and cleaning rooms automatically. With a simple design, it saves time and cuts costs for hotels.

❓ What guest engagement features does StaynTouch PMS offer?

It focuses on making guests feel special, like by making check-in and check-out smoother. This boosts the quality of customer service in village hotels and hotels and you can enhance the guest experience.

❓ What's the pricing comparison between Visitor and Stayntouch PMS?

Visitor offers basic, standard, and premium packages starting from €51/month, catering to different accommodation needs. Stayntouch PMS provides three options - Stayntouch PMS, Stayntouch 2.0, and Add-Ons, offering various features for different hotel requirements.

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