Contact us

Get in touch

Visitor Hotelsoftware

Siefersheimerstr. 46
55597 Wöllstein

Message us

Or click on the blue chat button and send us a chat-message

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

One System.
One Support Team.

Visitor is there for you. 24/7/365. We’re more than a software company - we’re the trusted partner of independent hotels, hostels, b&b,  rental properties and more. Rest assured knowing you have reliable, fast customer support.


Support in 5 different languages


Average rating across platforms

Get the world's most trusted hotel management platform today.


FAQ - Support

What types of support does Visitor provide?

hotel booking app

We provide 24/7/365 support channels through WhatsApp, Email or Phone Call.

How long is the average wait time to get in contact with support?

hotel booking app

We pride ourselves in having one of the quickest response times compared to other providers, with an average response time of less than 30 minutes in working hours.

What languages can I receive support in?

hotel booking app

There is always someone available on the team to assist you in either German, English or Spanish.

Can I try Visitor for free?

hotel booking app

Of course, we have a 30 day free trial period. No contract, credit card or obligation.

Can I cancel my subscription anytime?

hotel booking app

Absolutely – we aim to make your life as easy as possible so with us, there are no lock-in contracts, and you can cancel anytime you choose.

How can I start?

hotel booking app

Click here to schedule a 15 minute introduction video with one of our friendly sales Experts.

Schedule your free demo

Risk-free testing for 3-months. No credit card required!