March 12, 2024

Are You a Host? Discover How Airbnb Works

March 12, 2024
Company updates

Are You a Host? Discover How Airbnb Works

Raul Tomescu
CEO & Founder


As you probably already know, Airbnb is one of the most popular booking portals. It allows users to easily book non-hotel accommodation almost anywhere. In the article below, I'll give you some details on what you need to know about Airbnb as an owner.

What Is an Airbnb?

You may be wondering what an Airbnb is and how it works. To summarise, Airbnb is an online platform that offers the possibility to rent and book properties on a short-term basis. Managing bookings is easy, not only for guests but also for hosts.

In addition to this, Airbnb has also created Airbnb Experiences, and these activities mostly focus on tourism, courses and local cultural experiences.

What Are the Benefits of Using Airbnb for Hosts?

If you decide to advertise your accommodation on Airbnb, you should know that one of the advantages is that it can be a stable source of income. In addition, it is a very easy-to-use platform, which makes it suitable for both beginners and experienced accommodation providers.

Decoration in a holiday home.

The Airbnb platform allows owners and guests to communicate directly with each other, and the system also allows reviews for both parties, thus helping to create transparency and trust in online booking. Airbnb can be popular for travellers, tourists and those looking for a variety of accommodation options worldwide. It also has a very good customer service, which allows problems to be solved in a short time.

✔️ A stable source of revenue

✔️ Easy to use interface

✔️ Direct communication

✔️ 24/7 customer support

How Does Airbnb Work?

Using Airbnb is fairly simple. If you want to list your property on this platform, you simply need to register. Once you've registered, you'll need to enter your property details and your booking terms. Your listing can be a full apartment, a single room or a bed in an apartment.

After that, guests can easily find your accommodation among the available options and book it online. It's important to always provide detailed descriptions and information to make it as easy as possible for guests to understand your terms and conditions.

Understanding Payment Fees on Airbnb

Paying on Airbnb is a simple and quick process. Once the guest checks in, the host's payment is processed within 24 hours. The payment will arrive depending on the payment method, and usually takes 1-7 business days.

Airbnb charges two different fees. One is a shared fee, which is charged to both the host and the guests. The other is the host-only fee, which includes costs that are only incurred by the guests. These fees usually range from 14-16%. It is important to note that these fees are managed in a fair and transparent way for both parties on the Airbnb platform.

Sofa in a holiday home.

Key Things to Know About Airbnb Reviews

Airbnb offers a way for hosts and guests to rate each other. As an accommodation provider, you should focus on guest reviews, as many studies have shown that it can increase your bookings and help other accommodation providers with their guests.

And, of course, guests can share their experiences with your accommodation, which can help other guests in their decision making. This feedback can have a positive impact on your property and give you a better presence compared to your competitors.

Customer Service and Communication on Airbnb

Airbnb customer service deserves a special paragraph. I would like to point out to you that by using it, you can save yourself a lot of headaches. Customer service is available for both hosts and guests. To contact them directly, you need to register.

In addition to this, a help centre is also available on the online interface, broken down into main categories. These categories provide answers to the most frequently asked questions, so if you run into a problem, it's a good idea to check this first to get an answer more quickly.

Ensuring Safety: Checking and Preventing Issues on Airbnb

There are risks every day when you start a business, but the good news is that with the right controls in place on Airbnb, you can avoid financial losses, theft and party nuisances.

Airbnb offers security rules and "host protection insurance" of up to $1 million, but claiming for any damage can be complicated and doesn't cover every situation. To prevent a problem, make sure you pay attention and focus on the following:

✅ insurance from a local insurer,

✅ always read reviews and verify the identity of guests,

✅ install a security system in your accommodation (theft, fire, flood, etc.),

✅ add a damage deposit to your Airbnb costs,

✅ contact your guests, always contact them.

If you focus on these, you will reduce the likelihood of any loss or damage.

7 Techniques for Listing Your Property on Airbnb

Now that you know what Airbnb is and what it's for, below I've collected 7 tips to help you get great results if you decide to list your lodging on this online platform.

Living room of a vacation home.

  1. Craft a detailed and appealing property description with high-quality photos.
  2. Set a competitive price based on local market research.
  3. Encourage guests to leave positive reviews and respond promptly.
  4. Keep your calendar updated and consider offering discounts for specific dates.
  5. Create special promotions or discounts to attract more bookings.
  6. Share your Airbnb listing on social media and travel communities.
  7. Respond promptly to guest inquiries and provide clear check-in instructions.


In conclusion, Airbnb is a platform that is very useful for the hospitality industry. As an accommodation provider, you should pay attention to the factors I have summarized in the article above, but only if you want positive results. Airbnb is one of the best choices if you want more online presence.

Frequently Asked Questions

❓How does Airbnb benefit hosts?

Airbnb offers a stable income source, an easy-to-use platform, direct communication, and 24/7 customer support.

❓ What fees does Airbnb charge?

Airbnb charges shared fees, applying to both hosts and guests, and host-only fees, covering costs for guests. These fees typically range from 14-16%.

❓ How does Airbnb payment work?

Host payments are processed within 24 hours after guest check-in, with the actual arrival time depending on the chosen payment method, usually taking 1-7 business days.

❓ What is important for Airbnb reviews?

Reviews play a vital role in increasing bookings. Hosts and guests can rate each other, and positive feedback can significantly enhance your property's online presence.

❓ How can hosts ensure safety on Airbnb?

To prevent issues, hosts should consider local insurance, thorough guest verification, installation of security systems, adding damage deposits, and maintaining constant communication with guests.

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